Collection and Use of Personal Data

This Privacy Policy Statement (‘‘Policy’’) applies to the privacy of users on shen-nong.com (‘‘this Website’’). Your information collected through your use of this Website is intended only to be used for the purposes expressly stated at the time of collection and for direct facilitation of your medical inquiry.

The purposes for which your personal information may be used include:

• verification of your identity;
• conducting surveys;
• handling complaints and enquiries;
• making disclosure according to the requirements of any law or regulations applicable to us;
• facilitation of your medical inquiry; and
• any other directly related matters. 

Shen-Nong Limited keeps personal data for such period that is necessary for the fulfillment of the purposes for which the data was collected or as required or permitted by applicable laws.

Direct Marketing

In addition to the purposes set out above, Shen-Nong Limited intends to use your personal data in direct marketing and Shen-Nong Limited requires your consents (which include an indication of no objection) for that purpose. In this connection, please note that your email address held by Shen-Nong Limited from time to time may be used by Shen-Nong Limited for direct marketing of traditional Chinese medicines and to send to you information, newsletters and other marketing materials. By checking the tick box at our subscription, you indicate your consent to receive direct marketing materials from us.

In future if you do not wish us to use your data for the purposes as described above, you may exercise your opt-out right by emailing us at info@shen-nong.com to indicate your objection.

Transfer of Personal Data

Your personal data will be kept confidential and Shen-Nong Limited will not sell, trade or disclose it to third parties without your prior consent. However, Shen-Nong Limited may disclose your personal data when it is permitted or required by law within or outside Hong Kong existing currently and in the future. Shen-Nong Limited might use the personal information you provided for statistical and data analysis, and Shen-Nong Limited reserve the right to use and publish the results thus generated. Shen-Nong Limited may also provide your to the following persons (whether within or outside Hong Kong) to promote traditional Chinese medicine and its products and for relevant purposes:

• holding companies and subsidiaries of Shen-Nong Limited (Shen-Nong Limited, its holding companies and its subsidiaries collectively referred as the “Group”);
• any agent, contractor or third party service provider who provides services to the Group in connection with the operation of the business of Shen-Nong Limited;
• the media (only in relation to the handling of complaints and enquiries referred to Shen-Nong Limited by the media);
• any person to whom Shen-Nong Limited is under an obligation or is otherwise expected to make disclosure according to any law and regulations applicable to Shen-Nong Limited;
• any person who owes a duty of confidentiality to Shen-Nong Limited (e.g. professional advisers of hen-Nong Limited). 

By checking the respective tick box at our subscription, you indicate your consent that the aforementioned data which you provide to us may be transferred to the above persons for direct marketing purpose. If you do not wish us to transfer your data for the purposes as described above, you may exercise your opt-out right by emailing us at info@shen-nong.com to indicate your objection.

Shen-Nong Limited does not intend to offer goods or services to or monitor the behavior of any individuals or natural persons within the European Union (“EU”) or European Economic Area (“EEA”) and therefore Shen-Nong Limited will comply data protection requirement according to the laws and ordinance of Hong Kong Special Administrative Region, The People’s Republic of China (“Hong Kong”).

Under the Personal Data (Privacy) Ordinance (cap.486 laws of Hong Kong), you may send a written request to Shen-Nong Limited at Room 209, 2/F, East Ocean Centre, 98 Granville Road, Tsimshatsui East, Kowloon, Hong Kong for accessing or changing your personal data.

This Policy may be modified and updated from time to time. Any changes will take effect from the date of public announcement without prior notice to you.

Cookies

This Website uses cookies. Upon your using and browsing of this Website, we may place several cookies into your browser. We use cookies for maintaining operation of specific services on this Website, individual user identification, recording your preferences on this Website (such as the selected language and font size when browsing) and recording the number and time of past visits, etc.

Cookies are small text files transmitted from the website you are browsing to your browser. The cookies stored in your browser allow this Website and third parties (such as Google Analytics, online maps) to identify individual users, so as to provide you with more comfortable and convenient browsing experience upon next visit. Cookies may be persistent or temporary. Persistent cookies will be stored on your computer or mobile device even in offline status, while temporary cookies will be deleted immediately when the browser is closed.

By continuing to browse this Website, you agree to accept to the use and our setting of cookies and related technology. You may also change the settings of your browser for blocking all or some of the cookies, but you may not be able to use certain features of the website.

Links to Other Websites

This Website may contain advertisements or hyperlinks to other webpages which are not operated by us. You will leave this Website and enter another webpage if you click on any such advertisements or links. Once you have used these links to leave this Website you should note that we do not have any control over that other website. Therefore, we are not responsible for protecting you from possible leakage of your private information and personal data and interference/impact of cookies when browsing such websites and such sites are not governed by this Policy.  You should review with caution the privacy policy for those third parties’ websites to understand the ways in which your personal data may be used by those third parties.

This Website allows linking to third-party social media. If you choose to link to these third-party social media, we may collect certain personal data about your profiles from these social media. In such cases, we will only collect and use such personal data for the purpose of enabling you to link to third-party social media.

If there is any inconsistency or conflict between the English version and any other language version, the English version shall prevail.